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ACRA Webinar: Communications Skills for All

  • 08/16/2018
  • 2:00 PM - 3:00 PM
  • GotoWebinar
  • 88


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It takes all types of people to make this world go ‘round—especially in the work place. If you try to manage every type the same way, you’ll hit more brick walls than you signed up for and your employees will be running the show. Not every problem can be solved in a brief presentation, but this webinar will cover some different ways to approach your more challenging personality types that will help you maintain your sanity, improve your work relationships, and come away feeling more in control of the situation. The presentation touch on some of the following:

  • Person or Performance – which is the real issue?
  • Setting/Communicating Expectations
  • 4 Key Communication Tips for Any Situation

The expert provider for this session is Karen A. Young, Founder & President of HR Resolutions, a full-service human resources management company. With over 25 years of experience in personnel and human resources, as well as recognized by the HR Certification Institute as a Senior Professional in Human Resources (SPHR) and the Society for Human Resource Management as an SHRM-SCP. Karen has worked with a number of organizations to improve workplace environments, lower HR costs, and increase the bottom line.

She was recognized by former Pennsylvania Governor, Ed Rendell, as one of Pennsylvania’s Best 50 Women in Business, for her commitment to business growth, professional excellence, and community. Since opening her firm in 2005, she has become a regular speaker for the Harrisburg Regional Chamber & CREDC, the HR Professionals of Central PA, PA Society for Human Resources Managers, and many private clients on a national basis.

Leveraging this extensive industry experience and drawing upon her book, Stop Knocking on My Door, Karen helps professionals navigate the day-to-day challenges that come with hiring, training, workplace culture, performance evaluations, terminations, regulations and more. By sharing her passion for all things HR, she helps audiences recognize the importance of their job and how a refreshed perspective and unified plan can make all the difference.

Note: This webinar will occur on Eastern Time



ACRA Headquarters
2101 L Street NW, Suite 300
Washington, D.C. 20037

Local: 202-367-9094
FAX: 866-875-6492
Email: Headquarters


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