ACRA Webinar: The Art of Negotiation and Conflict Management

Whether you are negotiating with a potential client, your project team, or embarking on the Section 106 consultation process, CRM success requires agreement and collaboration with other people. This course will equip you with strategies and frameworks that will help you become a better negotiator.

ACRA's expert provider for this webinar is Anna Schneider. Ms. Schneider is a consultant with Heritage Business International, a social enterprise venture that works to strengthen the value, sustainability, and impact of heritage organizations. She has been involved in HBI’s business education program, has taught at Cochise College, and has worked in the business office at an archaeological non-profit. She has also worked as a Federal archaeologist for the U.S. Department of Defense. An archaeologist with a background in public outreach, social media, and heritage management, she holds both an M.A. in anthropology and an M.B.A. in business administration. Anna is passionate about using this unique degree combination to bring both archaeological expertise and business know-how to the CRM industry.

Note: This webinar will occur on Eastern Time