**UPDATE**
You broke the Internet! So many (nearing 2,000) people registered for today's webinar that the webinar service cannot guarantee that everyone will be able to gain entry or that the experience will be technical-glitch free.
So we made the executive decision to record the presentation this morning and provide you with a video link - ensuring that everyone is able to view it easily today. You do not need to log in to GoToWebinar. Simply click the link below to view the video. Many of you sent questions in advance, and we attempted to integrate answers into the content.
Also, we were able to shave the presentation length to only 30 efficient minutes, allowing you to spend the other half hour you had reserved at 2:00 PM EST today to complete a survey that will allow us to capitalize on the enthusiasm for information and action on this topic.
Here is the link to watch the video: https://vimeo.com/193381138
Here is the survey: https://www.surveymonkey.com/r/3XJVDLK
For those of you who requested closed captioning, we have provided a transcript of the webinar here: http://www.acra-crm.org/resources/Pictures/WebinarTranscript_11_28_2016.pdf